All Dyno Washroom technicians and any third parties that we instruct to assist us in the provision of our washroom services comply with the Environment Protection Act 1990 which states that “waste must be transferred by a certified and registered waste carrier.” Waste includes sanitary, nappy and incontinence waste.

There is a myriad of laws and regulations surrounding the maintenance of washrooms and the transfer of waste. Whilst we have summarised some of the laws and regulations on this web page, they are not complete but instead are intended to act as a guide for you.

Be assured that for the washroom services you instruct Dyno Washroom to provide for your organisation whether you require just one sanitary bin or a raft of services, we ensure that the legislative requirements attached to every service we provide to you are complied with. We complete the necessary documentation and take the burden of worrying about legislation away from you. We manage your waste and provide services to your washroom with utmost care for the environment.

Summary of some of the key legal requirements

Sanitary bins services for female employees/visitors and customers

  • If you are not currently providing a sanitary waste disposal bin but have just one female employee, one female visitor etc you may be breaking the law. Regulation 21 of the workplace (health safety and welfare) regulations 1992 states that “in the case of water closets used by women, suitable means should be provided for the disposal of sanitary dressings.” This legislation also includes disabled bathrooms as well as cubicles. We provide a full range of sanitary bins in all sizes to suit all sizes of cubicle including the narrowest ones. We will agree the right service schedule with you.
  • The Duty of Care Act states that sanitary waste must be managed to the point of disposal. The waste must be carried by a licensed carrier and there must be a complete audit trail of documentation which can be inspected at any given time. All our waste carriers are licensed and we can provide a full online audit trail 24 hours a day, 365 days a year.
  • If any of these requirements are breached or ignored, it can result in a substantial fine, in extreme cases even imprisonment.
  • The Water Industries Act 1991 states that items that could cause a blockage in a sewer or drain cannot be flushed down the WC.
  • The Workplace (Health Safety and Welfare Regulations 1992) place a number of obligations on employers with regards to providing sanitary conveniences and washing facilities. These include:
  • Washing facilities must include a clean hot and cold or warm water supply, soap or other suitable means of cleaning, towels or other suitable means of drying and be kept ventilated and well lit. The room must be kept in a clean and orderly condition. We provide the full range of soap dispensers plus liquid, foam and gel soap, hand sanitisers and hand dryers. We will agree on the right service schedule with you. We will also advise on the steps you can take to make your washroom clean, ventilated and appropriately lit.
  • Air freshening “effective and suitable provision shall be made to ensure that every enclosed workplace is ventilated by a sufficient quantity of fresh and purified air” suitable is defined as “means should be taken to prevent odours from lingering in and from entering into other rooms.” We provide the full range of discreet air fresheners that will fragrance your washroom at set times to suit the footfall. We also provide the scents – an exceptional range based on pure oils that encompass precious fragrances for the most prestigious brands, concept fragrances, fruit flavours and classic fragrances.


Please do not hesitate to contact us if you have any questions about your legal obligations in connection with the provision of washroom services.